DwellSync
Home Care Agency Operations & EVV Platform
One platform to run your home care agency, from the first client intake to the final payroll run.
Try this: Use the "View the app as" switcher in the header to see DwellSync as an Admin, Office Staff, or Caregiver.
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Who it's for
What it does
Client & Caregiver Management
- Client profiles with care needs, physician info, and authorization tracking
- AI-generated care-plan tasks, PCS task sheets, and visit checklists
- Caregiver roster with credential, CPR, drug screen, and background check tracking
- Caregiver performance metrics for EVV completion, missed visits, and GPS flags
- One-click client and caregiver packet PDFs
Scheduling & EVV
- Visit scheduling with recurring shifts and open-shift flags
- GPS-verified clock-in/out with anomaly detection
- Correction request workflow with approve/reject
Billing & Payroll
- Claims queue with approve/deny and invoice generator
- Payroll with overtime, adjustments, and approval flow
- Configurable billing rules by service code and pay rules by caregiver
- Direct deposit authorizations with e-signature
Compliance & Documentation
- Compliance tracker with Critical, Warning, and Upcoming severity levels
- Document library with templates, auto-fill, and e-signatures
- Nurse skills checklists, health questionnaires, and LPN/RN clinical notes
- Medication lookup with drug interaction checker
Intelligence & Oversight
- Insights on revenue at risk, denial rates, and authorization utilization
- Live exception feed for missed visits and billing disputes
- Automated reconciliation across Billing, EVV, and Payroll with full audit logs
- Auto-Fix rules for abandoned visits, failed jobs, and expired credentials
Caregiver Portal
- Mobile-friendly caregiver view with visits, clock-in/out, shifts, pay, credentials, and messaging
Agency Setup & Launch
- Guided onboarding wizard with role-based permissions
- Go-live readiness scoring with phased launch modes
Integration-ready
Connects to your payment processor, email provider, and industry systems during setup, configured for your business, on your accounts.
- State EVV aggregators
- Claims clearinghouses
- Payroll providers
- Secure email & fax
Production deployments run on HIPAA-eligible infrastructure with signed Business Associate Agreements.
Own It — White-Label
Your brand, your app. We rebrand it with your name, logo, and colors and hand it off for you to keep.
Custom quote
License It
Use this platform as-is, configured for your business. Includes hosting, updates, and ongoing support.
Custom quote
Subscribe
Get started fast with the standard platform and a simple monthly plan.
Custom quote
Every option starts with a quick discovery call.
